Most people are aware of the notorious McDonald’s hot/spilled coffee case that resulted in a large verdict in the State of New Mexico in the mid-1990s.
Commentators thought it unfair that the jury awarded damages to a woman burned when she squeezed a Styrofoam cup between her thighs. Most people are unaware, however, of the evidence presented to the jury. The evidence showed McDonald’s told its franchisees they could get more product and make more money from the same ground coffee by brewing it at higher temperatures.